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Returns and Exchanges
I ordered the wrong size, now what?
I ordered the wrong size, now what?
Written by Period
Updated over a week ago

It happens- let us fix it! If you ordered the wrong size, no problem, just get in touch with us at and we will make it right!

  • Items must be clean and unworn for an exchange.

  • All returns are refunded via store credit in the form of a The Period Company E-Gift Card. E-Gift Cards never expire, and are redeemable right away!

  • Customers are able to return items within 60 days from when the order was received. After 60 days, a purchase/return is no longer eligible for a refund.

  • Once The Period Company receives your package, your store credit will be processed within 7 business days. You will be notified via the same email used to purchase the order.

  • Original shipping charges are non-refundable. All domestic orders are shipped through USPS, FedEx or UPS.

  • The Period Company is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. Without proof of receipt and delivery, The Period Company will not issue store credit for your returns.

  • The Period Company is not responsible for any shipping charges that may occur from an exchange. Please return to the address below:

The Period Company - Exchange

(Your Order Number)

5990 Malburg Way

Vernon CA 90058

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