It happens- let us fix it! If you ordered the wrong size, no problem, just get in touch with us at email@example.com and we will make it right!
- Items must be clean and unworn for an exchange.
- All returns are refunded via store credit in the form of a The Period Company E-Gift Card. E-Gift Cards never expire, and are redeemable right away!
- Customers are able to return items within 60 days from when the order was received. After 60 days, a purchase/return is no longer eligible for a refund.
- Once The Period Company receives your package, your store credit will be processed within 7 business days. You will be notified via the same email used to purchase the order.
- Original shipping charges are non-refundable. All domestic orders are shipped through USPS, FedEx or UPS.
- The Period Company is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. Without proof of receipt and delivery, The Period Company will not issue store credit for your returns.
- The Period Company is not responsible for any shipping charges that may occur from an exchange. Please return to the address below:
The Period Company - Exchange
(Your Order Number)
5990 Malburg Way
Vernon CA 90058