It happens- let us fix it! If you ordered the wrong size, no problem, just get in touch with us at returns@period.co and we will make it right!
Items must be clean and unworn for an exchange.
All returns are refunded via store credit in the form of a The Period Company E-Gift Card. E-Gift Cards never expire, and are redeemable right away!
Customers are able to return items within 60 days from when the order was received. After 60 days, a purchase/return is no longer eligible for a refund.
Once The Period Company receives your package, your store credit will be processed within 7 business days. You will be notified via the same email used to purchase the order.
Original shipping charges are non-refundable. All domestic orders are shipped through USPS, FedEx or UPS.
The Period Company is not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns. Without proof of receipt and delivery, The Period Company will not issue store credit for your returns.
The Period Company is not responsible for any shipping charges that may occur from an exchange. Please return to the address below:
The Period Company - Exchange
(Your Order Number)
5990 Malburg Way
Vernon CA 90058